Melio vs Stripe: Customer Support
Melio Customer Support
Starting off, making payments, receiving payments, and managing your account are all covered. They also offer guides for integrating accounting software.
At Melio, the customer service is good. Contact them by opening a ticket. Although I prefer phone support, Melio’s staff is accommodating and supportive.
Melio doesn’t have a customer support number. Use live chat or email.
Stripe Customer Support
The help center for Stripe Payments is complicated and challenging to use. However, there are a plethora of articles about platforms.
You can contact support via real-time chat, email, or phone. I like that they have a lot of leeway in making decisions, especially concerning important matters.
Melio vs. Stripe Pros and Cons
Melio Pros
- Cost-free monthly membership
- Competitive incoming payment rates
- Ability to delegate payment authority to a designated team member
- User-friendly
- The UI is clean and straightforward to use.
- Good onboarding
Melio Cons
- US Dollar transfer fees are on the high side for minor international payments.
Stripe Pros
- Great support team
- Easy invoice branding
- Good integrations
- Customer benefits include discounts, coupons & subscription plans
- Competitive transaction pricing
Stripe Cons
- Complicated then competitors
Related: Melio vs Quickbooks Online: The Ultimate Comparison
Melio Vs. Stripe: Best Alternatives
If you continue your search, the following is a list of payment gateways & processors you may want to check out.
1) PayPal
PayPal, as we all know, is a platform that is used by a large chunk of internet users all around the world and is considered to be quite large.
You may easily send invoices and make payments across international borders with this service offered in more than 200 countries worldwide.
You may learn more about this topic from my Melio and PayPal comparison article.
2) Bill.com
Bill.com is an excellent payment & billing method; however, it features more sophisticated accounts receivable & financial reporting tracking.
You may acquire additional information by reading my comparison of Bill.com and Melio.
FAQs
❓Can I cancel Stripe or Melio Payment easily?
You may cancel easily in each platform’s Accounts area. Not having a monthly subscription plan makes this easy.
❓Does Stripe or Melio have a mobile application?
Mobile apps for iOS and Android are available from Stripe. Simply manage payments on the go with this app. Melio has no mobile app yet.
Conclusion: Melio Vs. Stripe – Which is Best?
Choosing between Melio & Stripe is difficult for me. They’re poles apart in every way! However, Stripe Payments offers more flexibility and convenience.
The technology behind Stripe is reliable and suited to corporations of all sizes. Split incentives & payments for repeat customers are two other features I appreciate.
Melio is helpful, though, for smaller businesses and sole proprietors. Melio has a friendlier UI. Melio is intuitive and straightforward. The $20 foreign transaction fee might quickly add up.
Due to the absence of a subscription cost, you can try either service without risk. Doing this will help you figure out if they are a good fit.
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